Privacy Policy for Maloney's Mowing LLC

Effective Date: December 2024

At Maloney’s Mowing LLC, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services, visit our website, or interact with our team.

1. Information We Collect

We collect the following types of personal information to provide our services efficiently:

• Personal Identification Information: Name, phone number, email, and address.

• Business Information: Business name, business address, and business phone number.

• Payment Information: Credit card details and payment preferences through Wix Payments, Apple Pay, Google Pay, Afterpay, Klarna, and Tap to Pay.

• Service-Related Information: Services requested, lead forms, and information necessary for completing contracts or delivering goods.

2. How We Use Your Information

We use your personal information for purposes that include:

• Providing requested services, including landscaping, construction, and other property maintenance solutions.

• Processing transactions and delivering materials to your specified location.

• Contacting you for customer service, contract management, and updates on your requests.

• Performing analytics for marketing and improving customer experience.

• Personalizing your interactions with our website and services.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Analyze website traffic and user behavior for improved services.

• Personalize marketing campaigns and customer interactions.

• Facilitate contracts and ensure smooth online functionality.

These cookies include first-party cookies for site functionality and third-party cookies for analytics and marketing purposes. You can manage your preferences through your browser settings or our cookie banner.

4. Geographic Scope

Maloney's Mowing LLC operates exclusively within the continental United States. Our services are available in all states except outliers such as Hawaii. This Privacy Policy complies with applicable state and federal laws in these areas.

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Correction: Update or correct inaccuracies in your personal information.

• Deletion: Request the deletion of your personal information, subject to legal requirements.

To exercise these rights, contact us using the details provided below.

6. How We Protect Your Information

We prioritize the security of your personal information using:

• Encryption for all sensitive data, including payment information.

• Secure storage in our CRM and additional vault protection for personal identifiable information.

• Reliance on secure third-party processors like Wix Payments, Google Pay, and Apple Pay.

7. Contacting Us

For questions about this Privacy Policy or to exercise your data rights, contact our Technical Services Director:

• Email: coty@maloneysmowing.com

• Phone: 620-291-4683

We aim to address all inquiries promptly and effectively.

8. Third-Party Services

We use trusted third-party services to process data, including:

• CRM: (Currently transitioning to Jobber) for managing customer interactions.

• Payment Platforms: Wix Payments, Apple Pay, Google Pay, Afterpay, Klarna, Tap to Pay, and Wix Point of Sale.

• Google Services: For communication and data organization.

These providers are bound by their own privacy policies. We encourage you to review those policies for more details.

9. Legal Compliance

We adhere to all applicable U.S. privacy regulations, including state-specific laws. As we expand operations, we will update this policy to remain compliant with laws in new service areas.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated directly to our customers.

11. Acceptance of This Policy

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services and contact us with your concerns.